Reference

Terms & Conditions For Your Account

mahyong900 Terms & Conditions set out how you open, use and secure your account across casino tables, slots and sports markets.

Account access rulesWallet and cashier termsPolicy change noticesSupport request path
mahyong900 Terms & Conditions For Your Account
HELP WITH TERMS

Get Clear Answers Before You Continue

A clear support path helps when a clause affects your account or a wallet status does not match your receipt.

Account contact Use our account support contact when you need help understanding a registration, phone verification or access clause. Include the email or phone detail linked to your account, but never send your password. We will point you to the relevant Terms & Conditions wording.
Cashier clarification When DANA, OVO, GoPay or QRIS status conflicts with a receipt, contact us with the payment reference and the exact cashier step. For bank transfer or virtual account questions, include the displayed instruction so we can check the applicable account term.
Policy change query If an updated clause changes how you use your account, ask us which date the change takes effect and whether an existing request is affected. We can explain the notice, access wording and next account step through the same support contact.
YOUR POLICY CONTROLS

How We Handle Account Policy Details

The Terms & Conditions work alongside practical controls used during account access, payments and policy requests.

Data handling

We use the account details you submit to operate access, phone verification, payment checking and support replies. Send only the information requested for the specific matter. Our Terms & Conditions explain why an account detail may be needed and how it relates to the requested action.

Cookies and sessions

Cookies and session storage can help retain your sign-in state or remember a page preference on the device you are using. Clear them through your browser settings if needed. Removing them may require you to complete the account login and phone check again.

Account security

Your login belongs to you, so keep the password private and sign out on shared devices. If you notice an unfamiliar access event, contact account support promptly and describe the device path. We may pause a request while the account details are checked.

Payment records

A DANA, OVO, GoPay or QRIS reference helps us match a cashier action with your account. Bank transfer and virtual account records serve the same checking purpose. Keep your receipt until the status is resolved, and do not alter the reference when contacting us.

Retention requests

We retain account and support records for the period needed to operate the account, resolve disputes and meet applicable requirements. You may ask what record relates to your request or ask whether a correction is possible. We will explain the available step under local rules.

Change requests

For a name, phone or other account correction, contact us from the route connected with your account and describe the exact field. We may require a phone verification step before making a change. The Terms & Conditions remain applicable while that request is assessed.

Terms & Conditions Questions Answered

The questions below focus on the account decisions that usually matter before you open or continue using mahyong900. Each answer connects the policy wording with a practical step, from phone verification to wallet references and requests for correction. If your situation is not covered, contact us with the relevant clause and account step.

You can read the current Terms & Conditions on this policy page before opening an account or continuing after a notice. Check the page again when we announce a change, because the displayed version and its effective date govern your next account step where local law permits.

You must submit accurate details and complete phone verification before account access is enabled. Keep your login private and use only your own account. If a detail does not match, we may ask for clarification before allowing a wallet or lobby action to continue.

Yes. The Terms & Conditions cover how payment instructions are shown and checked for DANA, OVO, GoPay and QRIS. Use the cashier reference exactly as displayed, keep your receipt and contact us if the account status does not reflect the completed wallet step.

You may access the account through a supported mobile browser where local law permits. Browser cookies and sessions can affect sign-in, and clearing them may require another phone verification step. The same Terms & Conditions apply whether you open Live Roulette Grand on mobile or desktop.

We place revised wording on this page and identify the relevant change or effective date when a notice is required. Read the update before using the account again. If you disagree with a material change, contact us to ask how it affects an open request.

Yes, contact us through the account support route and name the field that needs correction. We may ask you to complete phone verification before changing a name, phone detail or related record. The request is handled under the current Terms & Conditions and applicable local rules.

Send the disputed clause, your account contact detail and a short description of the issue through our support contact path. For a wallet matter, add the DANA, OVO, GoPay or QRIS reference, or the bank transfer record. We will explain the relevant policy step.